Performance Improvement Consultant
2 weeks ago
We're seeking a highly motivated professional to help us shape the future of quality assurance. In this role, you'll be responsible for evaluating customer interactions, providing actionable feedback, and working closely with our team to drive improvements in customer experience.
- Collaborate with cross-functional teams to develop and implement process improvements, ensuring seamless integration with existing workflows.
- Analyze customer interaction data, identifying trends and areas for growth, and developing targeted solutions to address these challenges.
- Design and deliver engaging coaching sessions, empowering agents to refine their skills and achieve exceptional performance.
- Establish and maintain accurate, comprehensive records of quality assurance activities, utilizing data to inform business decisions and drive strategic initiatives.
- Communicate effectively with stakeholders across various levels of the organization, ensuring alignment on quality assurance goals and objectives.
- Develop and maintain in-depth knowledge of our products and services, staying current on industry developments and applying this expertise to enhance customer experiences.
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Performance Improvement Consultant
7 days ago
Makati City, National Capital Region, Philippines beBee Careers Full timePerformance Improvement ConsultantWe are seeking a highly skilled Performance Improvement Consultant to join our team. As a key member of the ITG Enterprise System Development Department, you will be responsible for providing analytical support to the department and identifying opportunities for data-driven decision making.Key Responsibilities:Analyze data...
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Performance Improvement Lead
5 days ago
Quezon City, National Capital Region, Philippines beBee Careers Full timeAbout the RoleThis Quality Manager position is responsible for developing and implementing quality frameworks, driving analytics; automation in Power BI and Excel, and mentoring Training and Quality Consultants. The ideal candidate will have a strong background in quality assurance, process improvement, or data analytics and excellent communication and...
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Performance Improvement Consultant
4 days ago
Quezon City, National Capital Region, Philippines beBee Careers Full timeJob Title: Training and Quality ManagerDescription:We are seeking a talented Training and Quality Manager to join our team.The successful candidate will be responsible for leading our training function, including developing and implementing training programs, mentoring trainers, and evaluating training effectiveness.The ideal candidate will have a bachelor's...
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Sales Performance Improvement Consultant
2 weeks ago
Mandaluyong City, National Capital Region, Philippines Vertiv Full timeAbout This RoleThis Sales Performance Improvement Consultant will work closely with our sales team to drive revenue growth, improve sales performance, and enhance partner relationships. The successful candidate will develop and execute sales strategies, conduct market analysis, and collaborate with internal teams to achieve sales objectives.Main...
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Performance Improvement Consultant
22 hours ago
Quezon City, National Capital Region, Philippines beBee Careers Full timeJob Title: Training SupervisorRole Overview:The Training Supervisor plays a critical role in improving communication skills and process knowledge across the organization. This involves designing, delivering, and evaluating training programs to enhance employee skills and knowledge.To succeed in this role, you should have a strong understanding of adult...
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Performance Improvement Consultant
21 hours ago
Makati City, National Capital Region, Philippines beBee Careers Full timeSales Performance ImprovementAbout the Opportunity:We are looking for a skilled Sales Trainer to join our team and contribute to sales performance improvement. As a Sales Trainer, you will design, develop, and deliver sales training programs that equip our sales team with the knowledge, skills, and tools they need to succeed. The ideal candidate is a dynamic...
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Performance Improvement Consultant
5 days ago
Quezon City, National Capital Region, Philippines beBee Careers Full timeRole OverviewThe Business Analyst is a critical role that requires a unique blend of analytical, technical, and business acumen skills. The ideal candidate will have a strong background in business intelligence and data analysis, with excellent communication and collaboration skills.Main Responsibilities:Driving data-informed decisions through the analysis...
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Performance Improvement Specialist
8 hours ago
Quezon City, National Capital Region, Philippines beBee Careers Full timePerformance Improvement Specialist Job DescriptionWe are seeking a highly motivated Performance Improvement Specialist to join our team. As a Performance Improvement Specialist, you will be responsible for delivering analysis of call center performance and customer satisfaction data in support of operational improvement initiatives.Your key responsibilities...
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Quality Improvement Consultant
3 days ago
Quezon City, National Capital Region, Philippines beBee Careers Full timeWe are looking for a highly motivated Quality Improvement Consultant to join our team.About the RoleThe ideal candidate will have experience in quality improvement and process optimization, including experience in analyzing complex data sets and developing strategies to improve business outcomes.Key ResponsibilitiesAnalyze Quality Metrics: The candidate will...
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Business Process Improvement Consultant
2 weeks ago
Quezon City, National Capital Region, Philippines Manulife Insurance Malaysia Full timeAbout the RoleWe are seeking a highly skilled Business Process Improvement Consultant to join our Operational Excellence team. The ideal candidate will have a strong background in process management, with experience in implementing operational improvements and driving business growth.In this role, you will be responsible for executing process discovery and...