Chief Technical Architect

2 days ago


Taguig, National Capital Region, Philippines American Express Full time

At American Express, we're committed to delivering exceptional customer experiences through innovative technologies. As our Senior Engineering Manager, you'll play a pivotal role in shaping the future of our digital landscape.

You'll lead a team of talented engineers, driving the development of sophisticated enterprise applications and tools that power our contact center and assisted servicing platforms. Your expertise will be instrumental in architecting scalable solutions, optimizing performance, and ensuring high availability.

We're seeking a seasoned technical leader with a strong background in software engineering, DevOps, and SRE. You'll collaborate closely with cross-functional teams to define technical roadmaps, implement monitoring solutions, and drive continuous improvement efforts.

Your leadership skills will enable you to foster a culture of innovation, collaboration, and accountability within your team. You'll provide guidance on architecture design, code reviews, and complex technical issues, while also mentoring team members to achieve their full potential.

Key Responsibilities:
  • Lead the development of large-scale enterprise applications and tools
  • Drive the implementation of monitoring solutions to ensure high availability
  • Collaborate with cross-functional teams to define technical roadmaps
  • Foster a culture of innovation, collaboration, and accountability within the team


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