Service Coordinator Expert

1 week ago


Quezon City, National Capital Region, Philippines Sourcefit DR Full time

Job Summary:

We are seeking a highly skilled Service Coordinator to join our team at Sourcefit DR. The successful candidate will be responsible for the administration, coordination, and monitoring of service requests and minor projects using SimPro software.

Key Responsibilities:

  • Coordinate and assign service requests to appropriate subcontractors, ensuring timely responses and effective resolution.
  • Monitor service level agreements (SLAs) and follow up to ensure resolution of service requests within established timelines.

Requirements:

  • Proven experience in a service coordination or administrative role, preferably within a technical or facilities management environment.
  • Familiarity with SimPro or similar service management software is highly desirable.
  • Strong organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously.
  • Excellent communication skills, both written and verbal, with a customer-focused approach.


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