
Digital Operations Manager
1 day ago
A Key Leadership Role
As a seasoned operations professional, you have the unique opportunity to take on a pivotal leadership role in driving project delivery and quality for our web support, quality assurance, and design teams. This is an exceptional chance to leverage your expertise in building processes, enforcing deadlines, and coaching teams to deliver high-quality results.
The ideal candidate will be an experienced manager with a strong track record of operational discipline, people leadership, and collaboration with cross-functional teams. You will thrive in a fast-paced environment, identify gaps before they become issues, and motivate your team to consistently deliver strong results.
- Oversee project delivery, ensuring timely completion, high quality, and adherence to specifications.
- Develop and refine processes, workflows, and systems to enhance team performance and efficiency.
- Collaborate closely with leadership to balance workloads, improve workflows, and maintain quality while meeting client expectations.
- Lead, coach, and develop a team of 10 professionals, setting clear expectations, managing workloads, and fostering accountability.
- Work closely with the SEO and Digital Marketing Director to enhance workflows, launch new initiatives, and ensure website production supports overall marketing strategy.
Required Skills & Qualifications:
Leadership Experience:
At least 5 years of experience in digital operations, website production, or marketing operations, overseeing delivery and quality of digital assets.
Minimum 2 years of experience managing remote, cross-functional teams in a high-volume environment.
Technical Skills:
Hands-on experience with QA and website delivery, ensuring projects meet deadlines and quality standards.
Proficiency with WordPress (themes, plugins, CMS workflows), including testing new features on both the front and back end.
Figma fluency – ability to read and assess design files to ensure pixel-perfect, accurate implementation.
Soft Skills:
Strong English communication skills, both written and verbal.
Proven ability to enforce deadlines, manage processes, and elevate team performance.
Collaborative mindset, with excellent interpersonal and problem-solving skills.
Benefits:
Competitive Compensation: A salary based on experience, reflecting your value as a key leader in our organization.
Flexible Work Arrangements: Enjoy the flexibility of working remotely, with core hours designed for seamless collaboration.
Generous Time Off: Take advantage of 15 vacation days and U.S. holidays, ensuring a healthy work-life balance.
Join Our Team:
We are looking for talented individuals who share our passion for delivering exceptional results and making a meaningful impact. If you are a driven leader with a passion for innovation and collaboration, we invite you to join our dynamic team.
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