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Food Service Team Member
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**Key Responsibilities:**
The successful candidate will be responsible for:
- Serving customers promptly and courteously, addressing their needs and resolving any issues that may arise.
- Preparing and presenting menu items accurately, maintaining high standards of food quality and presentation.
- Managing cash transactions efficiently, handling returns, refunds, and other financial matters with precision.
- Working collaboratively with colleagues to achieve sales targets, fostering a positive and productive work environment.
- Identifying areas for improvement through customer feedback and complaint analysis, implementing changes to enhance overall customer experience.
- Maintaining a clean and organized workspace, adhering to health and safety regulations and guidelines.
- Providing ongoing support to new staff members, promoting knowledge sharing and skill-building within the team.
- Upholding company policies, procedures, and standards at all times, demonstrating a commitment to excellence and professionalism.
Essential Skills and Qualifications:
- Diploma or equivalent required; vocational training preferred.
- Minimum two years of experience in a similar role, demonstrating expertise in customer service and food preparation.
- Strong communication, interpersonal, and problem-solving skills, with a focus on customer satisfaction.
- Able to work independently and collaboratively as part of a cohesive team.
Why Work with Us?
We offer a dynamic and supportive work environment, with opportunities for professional growth and development. Our comprehensive benefits package includes competitive salary, employee discounts, and ongoing training and support.
