Network and Application Specialist

5 days ago


Pasig, National Capital Region, Philippines IQ-EQ Full time
About the Role

IQ-EQ is seeking a skilled Infrastructure Support Technician to provide technical support to users and manage Citrix environments.

Main Tasks
  • Monitor performance metrics (CPU, memory, disk usage) of Citrix servers.
  • Address and resolve user-reported issues related to Citrix Virtual Apps and Desktops.
  • Collaborate with help desk and support teams to escalate and manage complex cases.
  • Assist in queries for new or existing applications, ensuring optimal structure and performance.
Key Skills and Qualifications
  • Degree in an IT-related field or equivalent experience.
  • Proficiency in Citrix technology, including Citrix Virtual Apps and Desktops.
  • Excellent communication and problem-solving skills.


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