User Management Specialist

1 day ago

Las Piñas, National Capital Region, Philippines beBeeUserSupport Full time ₱258,110 - ₱407,170
Job Overview

As a critical component of our customer support framework, this role plays a pivotal part in delivering frontline user management and technical assistance. The ideal candidate will possess adaptability, confidence, and patience, coupled with exceptional communication skills and the ability to investigate intricate issues.

Key Responsibilities
  • Process user management worklist requests within stipulated service level agreements.
  • Provide timely updates to stakeholders on client-supported product accounts.
  • Communicate effectively with clients via email regarding issues and resolutions.
  • Ensure accurate data entry and maintenance in CRM systems.
  • Perform database system performance reporting tasks.
  • Root Cause Analysis ticket owner for alerts and errors generated by supported products.
  • Complete quality control activities for user management tasks.
  • Escalate promptly to leadership any issues or compliance concerns.
  • Ensure data privacy and security policy compliance.
Required Skills and Attributes
  • Excellent working knowledge of Microsoft Office tools (Word, Excel, Outlook).
  • Proficiency in computer and internet literacy.
  • Call/Contact Center ticketing tool proficiency.
  • Exceptional written and verbal communication skills.
  • Ability to learn new skills and adapt to changing requirements.
Qualifications
  • High School diploma or equivalent.
  • At least one year of user management or data entry experience.
  • Previous experience in Shared Services Centers or Business Process Outsourcing environments.

This opportunity offers a unique chance to partner with global brands and pursue a career with a rapidly growing organization in a dynamic and supportive work environment.

  • User Registration Specialist

    1 day ago

    Las Piñas, National Capital Region, Philippines beBeeUserRegistration Full time ₱50,000 - ₱65,000

    Job SummaryWe are seeking a skilled professional to fill the role of User Registration Specialist. This is a full-time position that requires active licensure and experience in healthcare utilization management.Key Qualifications:Active licensure as a User Registration Nurse with at least 1 year of hospital experience.Background in Workers Compensation...

  • User Experience Specialist

    1 day ago

    Las Piñas, National Capital Region, Philippines beBeeUserExperience Full time $16,800 - $16,986

    Job Title: User Experience SpecialistAbout the RoleConduct user research to understand user needs and pain points, inform design decisions with data-driven insights.Translate concepts into intuitive user experiences through wireframes, mockups, and prototypes that meet business objectives.Design visually appealing interfaces adhering to brand guidelines and...

  • Lead User Experience Specialist

    1 day ago

    Las Piñas, National Capital Region, Philippines beBeeDesigner Full time ₱4,500,000 - ₱6,000,000

    Job Title: UX/UI DesignerThis is an exciting opportunity for a talented UX/UI Designer to take their career to the next level. As a key member of our design team, you will be responsible for creating user-centered experiences that drive business results.About the RoleTranslate strategy into design by turning research insights and client business goals into...

  • User Interface Developer

    1 day ago

    Las Piñas, National Capital Region, Philippines beBeeFrontend Full time ₱1,800,000 - ₱2,200,000

    Job Title: User Interface DeveloperWe are seeking a skilled and experienced User Interface Developer to join our team.To apply, please submit your application with relevant experience and qualifications.Main Responsibilities:Design and implement user interface components for web applications using HTML, CSS, and JavaScript.Collaborate with cross-functional...

  • Chief User Interface Artist

    1 day ago

    Las Piñas, National Capital Region, Philippines beBeeUXDesigner Full time ₱1,200,000 - ₱1,800,000

    About the RoleWe are seeking a highly skilled User Experience Designer to create innovative and user-friendly online experiences.As a key member of our design team, you will be responsible for crafting engaging interfaces that align with our high standards of user experience.Key Responsibilities:Develop and maintain our Design System libraries.Craft detailed...

  • Senior User Interface Developer

    1 day ago

    Las Piñas, National Capital Region, Philippines beBeeDesigner Full time ₱3,000,000 - ₱4,500,000

    UI/UX Design ExpertWe are seeking an experienced UI/UX Designer to lead the end-to-end design of a consumer-facing mobile app and a platform for healthcare professionals and systems. The successful candidate will be responsible for designing user-friendly, scalable solutions that meet the unique needs of the aged care market.Main Responsibilities:Design...

  • User Experience Project Coordinator

    1 day ago

    Las Piñas, National Capital Region, Philippines beBeeCoordination Full time ₱30,000 - ₱60,000

    User Experience Project Coordinator Job DescriptionWe are seeking a detail-oriented User Experience Project Coordinator to assist us with coordinating UX tasks internally and with clients.The ideal candidate should have 0-2 years of experience managing or coordinating web or mobile projects, a general understanding of UI/UX Design and software development...

  • Strategic Product Owner for User-Facing Platforms

    1 day ago

    Las Piñas, National Capital Region, Philippines beBeeproduct Full time $150,000 - $175,000

    Product Manager - PlatformsWe are seeking a Product Manager to own our user-facing platforms—desktop app, mobile app, and Chrome extension. You will lead the roadmap, development, and user lifecycle touchpoints (e.g., push notifications), driving adoption, retention, and engagement.

  • Senior User Interface Architect

    1 day ago

    Las Piñas, National Capital Region, Philippines beBeedeveloper Full time ₱28,000 - ₱35,500

    Job OverviewWe are seeking a seasoned Full Stack Developer to spearhead the design and implementation of cutting-edge user interfaces using ReactJS.Develop high-performance, scalable, and cross-platform compatible user interfaces in ReactJS.Implement robust backend API-driven services to support front-end functionality.Collaborate with peers in planning...

  • IT Support Specialist Role

    1 day ago

    Las Piñas, National Capital Region, Philippines beBeeItSupport Full time ₱3,000,000 - ₱5,000,000

    Job OverviewWe are seeking a skilled IT Support Specialist to join our team.Main ResponsibilitiesTechincal SupportProvide day-to-day IT support to end-users, diagnose and resolve technical issues efficiently.Log and track issues, service requests, and complaints using service management systems.Evaluate complex issues and escalate when necessary.Customer...