Retail Support Specialist
1 day ago
We are Lexie Staffing Business Consulting, a reputable firm dedicated to delivering exceptional support services. Our team is passionate about building long-lasting relationships with our clients and providing top-notch customer care.
Job SummaryWe are seeking a highly motivated and enthusiastic Retail Support Specialist - Customer Service Representative to join our dynamic team. This role will involve providing outstanding support to customers via various communication channels, resolving issues efficiently, and ensuring a positive experience for all interactions.
Key Responsibilities:- Respond to customer inquiries and concerns in a timely and professional manner.
- Provide accurate and helpful information to resolve customer issues.
- Collaborate with internal teams to resolve complex customer issues.
- Maintain a thorough knowledge of our products and services to provide informed assistance.
To be successful in this role, you will need:
- A High School diploma or equivalent (HS Grad) preferred 6 months of Call Centre Experience
- Strong communication and interpersonal skills to effectively interact with customers and colleagues.
- The ability to work in a fast-paced environment and prioritize tasks efficiently.
- Flexibility to adapt to changing circumstances and meet customer needs.
We offer a competitive salary package, up to $18,000 per annum, and the opportunity to grow your career in a supportive and dynamic environment.
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