Retail Support Specialist

1 day ago


Cagayan de Oro, Northern Mindanao, Philippines Lexie Staffing Business Consulting Full time
About Us

We are Lexie Staffing Business Consulting, a reputable firm dedicated to delivering exceptional support services. Our team is passionate about building long-lasting relationships with our clients and providing top-notch customer care.

Job Summary

We are seeking a highly motivated and enthusiastic Retail Support Specialist - Customer Service Representative to join our dynamic team. This role will involve providing outstanding support to customers via various communication channels, resolving issues efficiently, and ensuring a positive experience for all interactions.

Key Responsibilities:
  • Respond to customer inquiries and concerns in a timely and professional manner.
  • Provide accurate and helpful information to resolve customer issues.
  • Collaborate with internal teams to resolve complex customer issues.
  • Maintain a thorough knowledge of our products and services to provide informed assistance.
Requirements

To be successful in this role, you will need:

  • A High School diploma or equivalent (HS Grad) preferred 6 months of Call Centre Experience
  • Strong communication and interpersonal skills to effectively interact with customers and colleagues.
  • The ability to work in a fast-paced environment and prioritize tasks efficiently.
  • Flexibility to adapt to changing circumstances and meet customer needs.
What We Offer

We offer a competitive salary package, up to $18,000 per annum, and the opportunity to grow your career in a supportive and dynamic environment.



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