Senior Client Advocate

1 day ago


Pasay, National Capital Region, Philippines beBeeClient Full time ₱800,000 - ₱1,500,000
Client Services Manager Job Description

This role involves providing exceptional support to clients, ensuring their needs are met and exceeded. As a Client Services Manager, you will be responsible for building strong relationships with clients, understanding their requirements, and delivering tailored solutions.

Responsibilities:
  • Manage client accounts, identifying opportunities for growth and improvement.
  • Develop and implement client engagement strategies, fostering a deep understanding of client needs.
  • Liaise with cross-functional teams to deliver seamless service experiences.
Requirements:
  • Minimum 3 years of experience in Customer Success, Implementation, or Account Management.
  • Proven track record of managing high-touch clients and acting as an embedded resource within client teams.
  • Strong technical acumen; able to support first-line troubleshooting and coordinate issue resolution with product/engineering teams.
  • Excellent interpersonal, verbal, and written communication skills.
  • Strong project management and organizational abilities.
Preferred Qualifications:
  • Experience working with or supporting government entities or regulated environments.
  • Ability to work independently and represent the company with professionalism and credibility.
  • Understanding of customer success metrics and usage tracking tools.
Benefits:
  • Competitive compensation package.
  • Adherence to government-mandated benefits.
  • Retirement Savings Program with Company Matching.
  • Life Insurance.
  • Paid time off and birthday leave.
  • Bonus and incentive plans.


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