Hospitality Team Lead

2 weeks ago


Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

We are looking for a highly skilled and experienced Reservations Manager to join our team at TASQ Staffing Solutions.

About the Job

In this critical role, you will be responsible for leading the reservations team, ensuring excellent customer service, and driving business results.

Key Accountabilities:
  • Supervise the reservations team to deliver outstanding customer experiences.
  • Implement efficient processes for managing reservations and resolving customer issues.
  • Work closely with other departments to ensure a cohesive customer journey.
Requirements:
  • Bachelor's degree in business administration, hospitality, or a related field.
  • At least 3 years of experience in reservations, customer service, or a call center environment.
  • At least 2 years in a supervisory role.
  • Proficient in using reservation systems, tools, and MS Office Suite.
Benefits:

Upon regularization:

  • 10 VL, 10 SL, 5 EL
  • HMO Health Insurance available on the 4th Month (Employee + 1 Free Dependent)


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