Support Specialist

3 days ago


Quezon City, National Capital Region, Philippines E-Solutions IT Services Full time
Company Overview

E-Solutions IT Services provides innovative solutions for businesses worldwide. As a support specialist, you will play a vital role in delivering exceptional customer experiences and ensuring client satisfaction.

Job Responsibilities
  • Respond to customer inquiries and resolve issues efficiently.
  • Communicate effectively with customers via various channels.
  • Provide detailed product information to customers.
  • Maintain accurate customer records and conversation notes.
  • Work collaboratively with the team to achieve customer service goals.
Requirements
  • Recent graduate from any field.
  • Excellent communication and problem-solving skills.
  • Able to work effectively in a team environment.
  • Basic computer knowledge and willingness to learn.


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