Operational Transformation Expert

1 day ago

Tarlac City, Central Luzon, Philippines beBeeImprovement Full time ₱800,000 - ₱1,500,000
Key Role: Operational Transformation Expert

This opportunity allows you to shape the future of legal service delivery, driving operational strategies and developing scalable systems that drive client satisfaction and business growth.

As an Operational Transformation Expert, you will spearhead continuous improvement initiatives across the firm, collaborating with legal teams, intake specialists, client experience managers, and technology partners to streamline workflows, remove inefficiencies, and implement impactful solutions.

The ideal candidate will have 10+ years of experience in process analysis and improvement, preferably in a legal or professional services environment, with strong analytical and problem-solving skills and a focus on data-driven decision making.

The role also requires excellent communication and interpersonal skills, with the ability to collaborate effectively across teams, familiarity with Lean, Six Sigma, or other process improvement methodologies, and the ability to manage multiple projects and deadlines in a fast-paced environment.

  • Responsibilities:
  • Drive the transformation of operational strategies and develop scalable systems that drive client satisfaction and business growth
  • Spearhead continuous improvement initiatives across the firm
  • Collaborate with legal teams, intake specialists, client experience managers, and technology partners
  • Streamline workflows, remove inefficiencies, and implement impactful solutions
  • Requirements:
  • 10+ years of experience in process analysis and improvement
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Familiarity with Lean, Six Sigma, or other process improvement methodologies

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