Customer Service Representative for Concentrix in Naga City

7 days ago


Naga, Bicol, Philippines Hr1001 Full time

At Hr1001, we're seeking highly motivated and skilled Customer Service Representatives to join our team in Naga City.

About the Role

We're looking for individuals who are passionate about delivering exceptional customer experiences. As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and providing solutions that exceed expectations.

Key Responsibilities
  • Provide timely and effective responses to customer inquiries via phone, email, or chat
  • Resolve customer complaints and concerns in a professional and courteous manner
  • Upsell and cross-sell products and services to customers
  • Maintain accurate records of customer interactions and resolve issues efficiently
Requirements

To succeed in this role, you'll need:

  • A Senior High School Graduate degree from a recognized institution
  • No enrollment in any school
  • With or without work experience
Why Join Us?

As a Customer Service Representative at Hr1001, you can expect:

  • Full paid communication, culture, and product-specific training
  • Exclusive discounts from partner establishments
  • Mental Wellness Programs
  • Career development programs, specialized courses, and language classes
  • HMO, life insurance, leave conversion, and many more
Location

This role is based in Naga City, with opportunities to work in various locations across the Philippines, including Alabang, Makati, Quezon City, and more.

Estimated Salary: PHP 25,000 - PHP 35,000 per month

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