Remote US Tax Expert

1 day ago

Marikina City, National Capital Region, Philippines beBeeTax Full time ₱102,725 - ₱105,144
US Tax Client Specialist Role

We are seeking a detail-oriented professional to join our team as a US Tax Client Specialist. As a key member of our client onboarding team, you will serve as the primary contact for existing client accounts in various areas.

Your primary responsibilities include organizing transaction data, compiling nexus information, updating tax software, and communicating effectively with clients. You will work directly with clients to address any new needs or concerns that arise and ensure their experience is positive and hassle-free.

We value candidates who are enthusiastic about delivering exceptional service and want to make a real impact. If you're looking for a career opportunity that offers growth, training, and a chance to excel, we'd love to hear from you.

Key Responsibilities:

  • Manage changes to existing client accounts in annual nexus reviews, application for new permits, permit closure requests, offboarding, tax settings, and new sales channels.
  • Support existing clients and their Sales Tax Accountants with issues related to tax collection settings, new platforms, new permits, permit closures, and offboarding.
  • Analyze economic and other presence factors to determine where existing clients have changes in their sales tax nexus obligations on an annual basis.
  • Update and test tax collection settings on sales platforms to ensure clients are collecting sales tax on their new permit start or end dates.
  • Support clients who offboard from TaxValet, including managing permit closure information, final billings, and paperwork.
  • Be the primary point of contact for any billing-related changes or issues for all clients.
  • Contribute to onboarding process improvement by identifying and implementing improvements to project workflow for existing clients.

Measures of Success:

  • 95% of existing clients complete their annual nexus review within 365 days of their last review.
  • The Client Tax Specialist will manage 70 existing clients and finalize 2-4 nexus reviews per month and 20-25 existing permit projects and offboarding projects per month.
  • The Client Tax Specialist will complete 3 hours per quarter in work-related education or training.
  • All tasks have at least an 80% completion rate for the year.

Benefits:

  • A competitive monthly salary.
  • 43 days off per year, including 22 holidays and 21 days of paid time off.
  • 3 additional days off per year to volunteer and serve your community.
  • 100% Remote work with flexible working hours.
  • The ability to participate in a company profit-sharing program after one year.

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