Performance Evaluation Expert

4 days ago


Manila, National Capital Region, Philippines CEF Solutions Inc. Full time
About the Role

We are seeking a highly motivated and detail-oriented individual to join our team as a quality assurance analyst.

In this role, you will be responsible for evaluating recorded voice calls and ensuring adherence to company and client standards.

You will work closely with operations and training teams to address performance gaps and improve call quality and customer satisfaction.



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