System Integration Expert

7 days ago

Tanauan, Calabarzon, Philippines beBeeIntegration Full time ₱1,200,000 - ₱1,500,000
Job Title

Technical Implementation Specialist



Job Description:

The Technical Implementation Specialist plays a vital role in ensuring the successful integration of new clients with Applause. This involves managing CRM integrations, API connectivity, and technical workflows during the onboarding process.



Key Responsibilities:
  • Configure, test, and deploy CRM integrations, APIs, and other connected systems during onboarding, ensuring accuracy and stability.
  • Proactively identify, diagnose, and resolve API errors, data sync issues, and configuration challenges, working closely with product and engineering teams.
  • Partner with implementation managers, CSMs, and sales engineers to align technical work with client requirements, while remaining primarily focused on backend execution.
  • Document and refine integration processes to improve efficiency, reduce implementation time by 10%+, and minimize recurring issues.
  • Perform thorough end-to-end testing of integrations before launch to ensure they meet performance and functional requirements.
  • Manage and validate data flows between systems to ensure integrity and proper synchronization.
  • Maintain clear, detailed records of integration steps, configurations, and troubleshooting actions for internal reference and scalability.


Required Skills and Qualifications:
  • 3-5 years of experience in technical implementation, integrations, or technical account management (preferably in SaaS or software solutions).
  • Experience with CRM platforms and API integrations (REST, webhooks, etc.).
  • Strong troubleshooting and problem-solving abilities with complex systems.
  • Excellent project management skills; able to manage multiple technical projects simultaneously.
  • Strong written and verbal communication skills, including ability to explain technical concepts to non-technical audiences.
  • Highly organized with a proven ability to follow through on commitments.
  • Experience in a remote work environment with self-reported KPIs.


Benefits:

100% remote work | PTO credits | 22 official company holidays | Health care | Life insurance | Amazing colleagues | Energetic culture that is positive and celebrates together | Inspiring mission & software product | Ability to grow your career in a fast-growing tech startup.



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