Market Investment Support Specialist

3 days ago

Bacoor, Calabarzon, Philippines beBeeInvestor Full time ₱800,000 - ₱1,300,000
Customer Success Associate

As a Customer Success Associate, you will play a vital role in ensuring the satisfaction and success of our customers. This position involves interacting with customers, understanding their needs, and providing them with solutions that meet those needs.

Key responsibilities include taking ownership of customer feedback and general inquiries, helping drive positive change throughout the business by identifying and solving customer issues, and proposing next-level process improvements.

You will also be responsible for responding to complex customer queries via email or other communication channels. This may involve resolving issues with user accounts, answering questions about our platform, or providing support with subscription plans and account settings.

About You
  • Have knowledge or interest in investing in the share market.
  • Know how to read financial statements.
  • Understand financial and/or investment terminologies.
  • Great communication skills.
  • Love to take challenges and help others.
  • Results-driven and problem-solver.
  • Ability to adapt to different situations.
  • Flexible and willing to work on a shifting schedule.

We are looking for someone who is passionate about delivering excellent customer service and has a keen interest in investing. If you are a motivated and results-driven individual who is eager to learn and grow with our company, we encourage you to apply for this exciting opportunity.

Benefits
  • Healthcare support.
  • Internet Work from Home Allowance.
  • Flu Shot.
  • Quarterly remote events and yearly in-person event.
Seniority level

Entry level

Employment type

Contract

Job function

Management and Manufacturing

Industries

Software Development

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