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Policy Support Representative

2 weeks ago

Quezon City, National Capital Region, Philippines E-Solutions IT Services Full time

E-Solutions IT Services is seeking a talented Customer Service Representative to join our team in the Non-Life Insurance sector.

Responsibilities:
  • Handle customer inquiries and provide accurate and timely information regarding Property and Homeowners Insurance policies.
  • Analyze customer issues and develop effective solutions to resolve their concerns.
  • Maintain a thorough understanding of insurance coverage plans, premium structures, and policy details to offer expert guidance.
  • Work collaboratively with the team to achieve customer satisfaction goals and maintain a positive reputation for the company.
  • Participate in ongoing training and development programs to stay up-to-date with industry developments and best practices.

This is an excellent opportunity for a motivated and customer-focused individual to join our team and contribute to the success of E-Solutions IT Services.