Customer Service Team Leader

Customer Service Team Leader (Freight Forwarding Company) Location: Remote Job (Based in the Philippines) Industry: International Freight Forwarding & LogisticsWe are looking for a Customer Service Team Leader to join our growing freight forwarding team. Qualifications:• 3–5 years of experience in freight forwarding or logistics customer service• Must...

Job DescriptionWe are seeking a seasoned leader to spearhead our customer service team.You will be responsible for guiding teams towards success and delivering exceptional service for e-commerce brands.

Customer Service Leadership Opportunity">This role requires a strong leader who can guide teams toward success and motivate team members to deliver exceptional customer service for e-commerce brands.">About the RoleThe Customer Service Team Lead will be responsible for leading and monitoring the performance of assigned agents, conducting regular coaching...

Customer Experience Team LeaderWe are seeking a results-driven leader who excels in guiding teams toward success. If you have a passion for mentoring and elevating customer support teams to deliver exceptional service, we'd love to hear from you.Key Responsibilities:Lead and monitor the performance of your assigned agents to ensure key performance indicators...

Company Mission:Our mission is to reduce the cost of capital across the world.About the Company:We have invented a new credit card powered by an advanced asset-securing platform that enables us to offer much lower APRs to consumers. Our team is a combination of deep technology (Microsoft, Google, Facebook), and finance (Nubank, Goldman Sachs, Square, Carta,...

Our Mission:We are seeking a dedicated Team Lead to oversee our Customer Experience (CX) operations. This is a critical role responsible for developing and leading a high-performing team, ensuring consistent achievement of service levels and customer satisfaction.To succeed in this position, you will need to be a self-managed leader who is passionate about...

Job Summary:We are seeking an experienced and proactive Team Leader to oversee our Non-Voice Customer Support team. This role is responsible for ensuring the team meets performance metrics, maintains high-quality customer service, and adheres to process standards. The ideal candidate has strong leadership skills, excellent communication abilities, and a...

Job DescriptionAs Customer Contact Center Team Lead, you will directly supervise and is accountable for the overall quality of Customer Service Specialists. Support's the Customer Service objective of providing quality service to the company customers particularly through a robust and effective inbound and outbound customer service and ensuring that products...

Job Overview:The Team Leader is responsible for managing Team Members within the Contact Centre, including the performance of their teams and the individual Team Members.Duties and responsibilities●To manage the day–to-day planning, operation and problem-solving of a team of agents to meet withthe required service level components, to develop the team to...

We are seeking an experienced and proactive Team Leader to oversee a team of Customer Support Agents across different accounts. This role is responsible for ensuring that the team achieves performance targets, delivers high-quality customer service, and adheres to process and compliance standards. The ideal candidate has strong leadership skills, excellent...