Management Support Specialist

4 days ago


Iloilo City, Western Visayas, Philippines Gratitude Philippines Full time
Job Description

We are seeking a highly skilled Management Support Specialist to join our team at Gratitude Philippines. This role will be responsible for providing administrative support to the management team, ensuring smooth day-to-day operations.

Key Responsibilities:
  • Work Allocation and Tracking: Manage work allocation, track progress, and ensure tasks are completed on time.
  • Client Management: Resolve client queries, identify and remove roadblocks that may impact associate performance.
  • Administrative Tasks: Complete attendance tracking, leave regularization, schedule adherence, communication with stakeholders, and provide training or coaching as needed.
  • Reporting and Incident Management: Report IT issues, keep stakeholders informed, and maintain a downtime log with incident numbers.


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