Logistics Operations Manager
4 days ago
We are seeking a skilled Logistics Operations Manager to lead our transportation department. As a key member of our team, you will be responsible for managing and optimizing our trucking operations, supervising business unit heads, and ensuring seamless transportation services.
About the Role
This is an exciting opportunity for a results-driven professional to join our team at Risewave Consulting Inc. in Bulacan. As a Logistics Operations Manager, you will have a significant impact on our company's success by driving operational excellence, improving customer satisfaction, and reducing costs.
Main Responsibilities
- Direct activities related to dispatching, routing, and tracking of transportation vehicles.
- Plan, organize, and manage subordinate members to ensure work is completed and consistent with the company's standards.
- Assess and recommend ideal shipping methods, routing or carriers to meet necessary parameters, specifications, and costs.
- Proactively identify opportunities, implement cost-efficient measures, and continuous improvement within the day-to-day operational activities, and engage with internal customers for feedback on opportunities to improve customer satisfaction.
- Analyze transportation costs and the delivery process.
- Provide active assistance to meet schedules and resolve complex issues.
- Direct investigations to verify and resolve customer complaints.
- Provide strategic direction for the transportation department, aligning with overall company goals.
- Collaborate with senior management to develop and implement transportation strategies.
- Drive continuous improvement initiatives to enhance efficiency, cost-effectiveness, and customer satisfaction.
- Supervise and mentor business unit heads, including fleet managers, dispatchers, and maintenance teams.
- Foster a positive work environment, encourage teamwork, and promote professional growth.
- Ensure effective communication across all levels of the transportation team.
- Monitor daily transportation activities, including route planning, load scheduling, and driver assignments.
- Address operational challenges promptly and implement corrective actions.
- Optimize fleet utilization, fuel efficiency, and compliance with safety regulations.
- Establish key performance indicators (KPIs) for transportation operations.
- Regularly review performance metrics related to on-time delivery, driver productivity, and cost control.
- Collaborate with external carriers, suppliers, and vendors to ensure seamless transportation services.
- Evaluate vendor performance and address any issues.
Requirements
To be successful in this role, you will need:
- A Bachelor's degree, Industrial Engineering or other Logistics-related degree preferred.
- At least 5-6 years' experience in Transportation, Trucking, or Logistics industry.
- A self-directed individual able to adapt quickly to changes in priorities and business conditions.
- Strong communication skills necessary to build working relationships and positively influence decision making.
- Organizational and Time Management Abilities.
- Proficiency in using transportation software and analytics tools.
What We Offer
In return for your expertise, we offer a competitive salary range of PHP 120,000 - 180,000 per month, depending on your qualifications and experience.
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