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Customer Experience Lead

2 weeks ago

Davao City, Davao, Philippines Ever Cor Partners Inc. Full time

Ever Cor Partners Inc. is looking for a Customer Experience Lead to develop and execute strategies that enhance our clients' experiences. This includes managing client relationships, identifying new business opportunities, and collaborating with internal teams to deliver exceptional service.

Responsibilities:
  • Develop and implement customer experience strategies to drive loyalty and retention.
  • Manage a portfolio of key clients, developing and executing tailored solutions to meet their needs.
  • Identify new business opportunities and develop proposals to secure additional revenue streams.

A Bachelor's degree in Business Administration, Marketing, or a related field is required, along with proven experience in account management or a similar customer-facing role.