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Director of Site Management

1 week ago

Taguig, National Capital Region, Philippines Juniper Networks Full time
About the Opportunity

This is an exciting opportunity to join Juniper Networks as a Director of Site Management, leading and managing a team of administrative staff to achieve operational excellence and delivering exceptional customer service. As a Site Director, you will be responsible for guiding operating methods, monitoring budgets, and improving information systems.

Responsibilities
  • Lead and manage administrative staff to achieve operational excellence.
  • Provide guidance on operating methods to ensure efficiency and effectiveness.
  • Monitor budgets and make recommendations for improvements to senior management.
  • Improve information systems and oversee human resources and payroll policy implementation.
Requirements
  • Bachelor's degree in business administration or related field.
  • 5-8 years of leadership experience in operations, preferably in a customer service environment.
  • Proven ability to motivate and enable teams to exceed targets and deliver excellent customer experience.
  • Experience in managing complex customer services operational issues to resolution.
  • Fluent in English language, both verbal and written.
  • Strong communication and presentation skills.