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Trainer Development Specialist

1 month ago


Quezon City, National Capital Region, Philippines IMS Outsourcing Solutions Full time
Job Summary

The Lead Trainer role at IMS Outsourcing Solutions is a pivotal position that empowers teams across various markets by delivering impactful training programs. These programs are designed to enhance individual and leadership capabilities, leveraging adult learning principles to drive measurable improvements in performance and leadership effectiveness.

The ultimate goal is to foster a learning culture that supports organizational growth and development, ensuring our workforce is equipped to meet evolving business demands in a fast-paced environment.

Main Responsibilities
  • Facilitation of Process and Leadership Training: Lead process training sessions for US, UK, or APAC teams, ensuring clarity and alignment with business standards. Facilitate leadership development programs that enhance management, communication, and strategic thinking skills.
  • Training Needs Analysis (TNA): Conduct comprehensive TNAs to identify skill gaps and develop targeted training interventions. Collaborate with department heads to ensure training aligns with business needs and performance goals.
  • Content Creation for L&D: Design and develop training materials and content, incorporating adult learning principles to maximize engagement and retention. Update and adapt training materials regularly to reflect new processes, tools, or business changes.
  • Learning Session Facilitation: Organize and lead engaging learning sessions, workshops, and seminars both in person and virtually, ensuring active participation and knowledge retention. Utilize a variety of training techniques, including interactive activities and scenario-based learning.
  • Reporting and Evaluation: Track and report on the effectiveness of training programs using established metrics such as feedback surveys, assessments, and performance data. Provide regular updates on training activities, successes, and areas for improvement to stakeholders.
  • Collaboration with Stakeholders: Work closely with department managers, Operations, HR, and other leadership teams to tailor training programs to specific team needs and levels. Serve as a training consultant, offering insights and recommendations on development strategies.
  • Continuous Improvement: Stay updated on the latest trends and best practices in Learning & Development, especially in leadership training and adult learning methodologies. Continuously seek feedback from participants and stakeholders to improve training programs and processes.
Additional Responsibilities
  • Deliver all training on-site, fostering a hands-on, interactive learning environment. Collaborate with on-site teams to ensure smooth execution of training programs.
  • Contribute to organizational initiatives aimed at fostering a learning culture and driving employee engagement. Participate in projects related to leadership pipeline development and performance management.
Qualifications and Skills
  • Fundamental understanding of facilitation methods and leadership development principles.
  • Ability to conduct comprehensive Training Needs Analyses and create tailored training solutions.
  • Proficiency in designing and developing engaging training materials and content.
  • Strong analytical skills to evaluate training effectiveness and provide actionable insights.
  • Excellent collaboration and communication skills to work effectively with cross-functional teams.
About the Role

This exciting opportunity is open to candidates based in Quezon City, Philippines, working in a flexible UK Shift/AU Shift/US Shift schedule. The successful candidate will have access to the UK Holiday Calendar and be able to work from the IMS Office. We offer a competitive salary of $55,000 - $65,000 per annum, commensurate with experience.