Skills Instructor
5 days ago
Join Our Team: Training Specialist
VXI Global Holdings B.V. (Philippines) invites applications for a Training Specialist position. As a critical member of our organization, you will play a key role in developing and implementing training programs that meet the needs of our clients.
Responsibilities:
- Deliver high-quality training sessions on various topics, including soft skills and technical skills
- Supervise and mentor agents during their training period
- Develop engaging training materials and content in collaboration with cross-functional teams
- Manage and coordinate training activities, ensuring efficiency and effectiveness
- Evaluate participant and class performance, providing actionable feedback
- Promote strong relationships with clients through effective communication and feedback
- Complete additional tasks as assigned by management
Qualifications:
- At least 1 year of experience in Training (BPO)
- Experience in any healthcare program
- Strong understanding of the demographic being trained
- Proficiency with online/virtual meeting rooms/classrooms
- Ability to deliver constructive feedback
- Excellent classroom management skills
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