Training Director

3 days ago


Manila, National Capital Region, Philippines City Garden Suites Full time

We are seeking an experienced and passionate Training Manager to join our team at City Garden Suites. The ideal candidate will play a pivotal role in designing, developing, and implementing training programs that elevate our service standards and enhance employee performance.

Key Responsibilities:
  • Program Development: Design and implement comprehensive training programs tailored to the needs of the hotel industry and hospitality management.
  • Leadership: Manage and mentor a team of training professionals, ensuring high-quality delivery of educational programs.
  • Curriculum Oversight: Collaborate with academic and industry experts to develop curricula that integrate theoretical knowledge with practical skills in hotel management and HRM.
  • Performance Evaluation: Monitor, assess, and report on training effectiveness, implementing improvements based on feedback and industry best practices.
  • Marketing Initiatives: Develop and propose innovative marketing strategies to promote the training center's programs and attract prospective participants.
  • Stakeholder Engagement: Work closely with hotel management, department heads, and external partners to ensure training initiatives align with business objectives.
  • Continuous Improvement: Stay updated on the latest trends in hospitality training, education, and marketing, and continuously innovate training methods to enhance learning outcomes.

Qualifications:

  • Experience: Minimum of 5-15 years of relevant experience in training, education, or hospitality management.
  • Academic Background: Preferably holds a degree in Education, Human Resource Management, Hospitality Management, or a related field. An academic background with teaching experience in HRM is highly desirable.
  • Industry Knowledge: Demonstrated understanding of hotel operations and a proven track record in the hospitality industry.
  • Marketing Acumen: Must have a creative mindset with the ability to develop and implement innovative marketing ideas that effectively promote training programs.
  • Passion for Teaching: Strong commitment to education, employee development, and continuous improvement.
  • Communication Skills: Excellent interpersonal, presentation, and written communication skills.
  • Leadership Abilities: Proven leadership skills with the ability to motivate and guide a team towards achieving excellence in training outcomes.


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