Production Control Specialist

3 days ago


Taguig, National Capital Region, Philippines UnitedHealth Group Full time

As a Production Control Specialist at UnitedHealth Group, you will be responsible for maintaining the stability of our production environment and supporting business process activities related to ongoing migrations and support of our telephony system across multiple lines of business.

Responsibilities:
  • Monitor production environment for issues
  • Provide support for P1 and P2 issues
  • Document root cause analyses for critical issues
  • Update knowledge transfer documentation
Requirements:
  • 5+ years experience in Genesys and Amazon Connect
  • Strong communication skills and ability to multitask
  • Mid-level DB and Linux/Unix skills
  • Experience with cloud watch and log insights


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