Client Portfolio Optimization Associate Manager
4 weeks ago
The role of a Process Architect at TASQ Staffing Solutions involves being the global offering expert, responsible for developing and managing the processes required to execute the Relationship Management offering. This position is crucial in developing the how of the offering and working closely with the Offering Leads and Advisors who are responsible for the why and what.
You will:
- Provide trustworthy advice to Market and Market Unit Leads in Sales Excellence to help them manage their portfolio effectively.
- Collaborate with the Service Offering Lead and Service Process Architect Manager to design and implement a smooth process for onboarding acquisitions and assessing their performance regularly.
- Assist the Service Process Architect Manager in developing, executing, and improving the processes of your assigned service offering.
- Ensure day-to-day processes are handled effectively.
- Contribute to efforts of the CPM, Application Architecture, Analytics, and Change Management teams to encourage stakeholders to use available processes, tools, and training.
- Participate in feedback gathering efforts to enhance service offerings.
Requirements:
- Minimum of 5 years of experience with a proven track record in supporting and enhancing business services/processes.
- English language fluency (oral and written).
- A record of successfully managing programs in a demanding environment with a background in Business Development.
- Experience balancing multiple stakeholders internal and external, across functions.
- Passion for technology and innovation.
- Strategic thinking and business acumen.
- Knowledge and advanced Excel and PowerBI.
Good to Have:
- Prior sales experience.
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