Channel Experience Director
5 days ago
The Channel Experience Director plays a pivotal role in overseeing the management of customer service channels, with a focus on delivering exceptional customer experiences through strategic partnerships with vendors. This leader drives efficiency and effectiveness across operations.
- Oversee the management of customer service channels.
- Leverage vendor partnerships to drive operational excellence.
- Develop in-depth knowledge of Bank's products and services.
- Provide regular updates to the Customer Service Head.
- Ensure vendors adhere to bank's service standards.
- Bachelor's degree or equivalent required.
- A minimum of 7-10 years of experience in customer-facing roles, preferably in digital banking or internet banking.
- Proven leadership skills are essential.
- Strong analytical and problem-solving skills are necessary to drive business decisions.
- Candidates must be able to collaborate effectively with cross-functional teams.
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Channel Sales Director
2 weeks ago
Manila, National Capital Region, Philippines upGrad Full timeWe are seeking a dynamic professional to join our team as Channel Sales Director. This role is critical in driving upGrad's growth and ensuring it remains a leader in the education sector.Key Responsibilities:Build and sustain productive relationships with international education agents, consultants, and counselors.Promote upGrad offerings effectively to...
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Director of Sales and Trade Channels
2 weeks ago
Manila, National Capital Region, Philippines Benby Enterprises, Inc. Full timeJoin our team at Benby Enterprises, Inc. as a Sales Team Director and take on the challenge of leading our sales channel group to new heights. We are a dynamic organization dedicated to excellence in sales and business development.About the Role:You will oversee the sales team's performance, providing guidance and direction to achieve sales...
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Customer Experience Director
2 weeks ago
Manila, National Capital Region, Philippines Wipro Philippines Inc. Full timeCandidate Profile: We are seeking a seasoned Customer Experience Director to lead our customer-facing teams in Manila.Key Accountabilities:Develop and execute strategies to drive customer satisfaction and loyalty.Lead cross-functional teams to deliver exceptional customer experiences across multiple channels.Analyze customer feedback and sentiment to...
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Omni-Channel Experience Manager
17 hours ago
Manila, National Capital Region, Philippines beBee Careers Full timeOmni-Channel Experience Manager PositionWe are looking for a skilled Omni-Channel Experience Manager to lead the OPUs approach to campaign design and work directly with OPU TAs and HP-Ops team to ensure they have the means and direction to understand and translate TA ICP requirements into valuable, measurable campaigns.Key Responsibilities:Take...
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Sales Director
2 days ago
Manila, National Capital Region, Philippines beBee Careers Full timeAs a sales director, you will be responsible for leading the national channel expansion team to develop and implement effective offline sales strategies that drive business growth. Your key responsibilities will include:Key ResponsibilitiesSales Strategy & Target ManagementDevelop and implement nationwide offline sales strategies to achieve sales targets.Set...
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Customer Experience Director
2 days ago
Manila, National Capital Region, Philippines beBee Careers Full timeJob Overview:The Customer Experience Director is responsible for driving quality and customer satisfaction across various channels. This role involves leading a team of Quality Analysts, analyzing performance data, and implementing quality initiatives to enhance service excellence.Responsibilities:Leadership & Development:Supervise and mentor a team of...
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Business Development Director
3 days ago
Manila, National Capital Region, Philippines beBee Careers Full timeAbout the PositionWe are seeking a highly skilled and experienced Business Development Director to lead our sales efforts in the IT industry. As a Business Development Director, you will be responsible for developing and executing sales strategies to expand distribution channels and drive revenue growth.Key Responsibilities:Develop and execute sales...
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Creative Director for Brand Experience
2 hours ago
Manila, National Capital Region, Philippines beBee Careers Full timeJob OverviewThe Creative Director for Brand Experience will lead the development of our brand's narrative across all touchpoints, ensuring a cohesive and engaging experience for our audience.This role is responsible for charting the creative course for each season, fostering innovation and nurturing our creative talent. The ideal candidate will have...
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Marketing Strategy Director
17 hours ago
Manila, National Capital Region, Philippines beBee Careers Full timeDigital Marketing Strategy Director RoleAs a Digital Marketing Strategy Director, you will lead the cross-functional teams to build best-in-the-industry campaigns and gain commitment to adopting a centralized approach in multi-channel campaign execution.Key Responsibilities:Implement, evolve, and report on a consistent approach to measuring and reporting on...
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Marketing Channel Director
5 days ago
Manila, National Capital Region, Philippines beBee Careers Full timePosition SummaryWe are seeking a skilled Trade Marketing Specialist to join our team. This role involves analyzing product categories, developing strategies to maximize sales and profitability, and collaborating with cross-functional teams to ensure alignment with business goals.Key Responsibilities:Develop channel-specific marketing plans for the...