
Healthcare Administrator
1 day ago
The physical therapy clinic is seeking a Patient Care Coordinator to manage their front office workflow. This role will ensure patients receive excellent support and a welcoming experience from initial contact through ongoing care.
This is a fully remote position that requires strong communication and organizational skills.
About the PracticeThe clinic provides personalized, patient-centered physical therapy services in a collaborative and supportive environment. They value professionalism, empathy, and reliability in every patient interaction.
Why Join This Team?- Mission-driven environment focused on patient care
- Opportunity to support a community-focused physical therapy practice
- Collaborative and compassionate team culture
- Direct impact on patient experience and satisfaction
- Answer phone calls, emails, and SMS patient inquiries
- Schedule and confirm appointments, follow-ups, and referrals
- Process intake forms and maintain patient records in electronic medical record systems
- Verify insurance and coordinate with billing staff as needed
- Provide polite and professional customer service to patients
- Support front desk workflow, including reminders, forms, and general inquiries
- Collaborate with in-person staff to ensure smooth operations
- 1+ year experience in healthcare administration or receptionist roles
- Familiarity with U.S. insurance verification workflows preferred
- Strong communication and organizational skills
- Fluent spoken and written English
- Comfortable working U.S. business hours
- Competitive salary commensurate with experience
- Opportunities for professional development and growth
- Work in a dynamic and supportive team environment
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