Customer Experience Specialist

1 week ago


Angeles City, Central Luzon, Philippines Sutherland Full time

Sutherland's unique value proposition is built on market-leading technology and business process excellence. We drive digital transformation, optimize critical business operations, and reinvent experiences through our advanced products and platforms.

Job Description

As a Customer Service Consultant, you'll be responsible for:

  • Providing exceptional customer service to consumers via inbound calls
  • Responding to inquiries about products and services
  • Processing payments and performing general account maintenance

To excel in this role, you'll need:

  • A high school diploma or equivalent
  • Strong verbal and written communication skills
  • Multitasking skills and experience working with CRM applications
  • Basics PC keyboarding skills and Microsoft Office experience required


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