Medical Operations Coordinator

5 days ago


Pasig, National Capital Region, Philippines Hive Health Full time

We are on a mission to make healthcare radically more accessible for all.

About the Job

This is an exciting opportunity to join our Medical Operations team as a Customer Success Associate.

You will work closely with other functions to continuously deliver user experience improvements and introduce best-in-class strategies and processes.

This role requires creativity, strategic thinking, and proactive problem-solving to identify opportunities for growth and improvement.

Key Responsibilities
  1. Engage with patients to address their concerns and inquiries.
  2. Analyze customer feedback to inform product development.
  3. Nurture relationships with members and providers.
  4. Collaborate with the provider network and medical operations teams.
  5. Present customer insights to inform Hive's overall strategy.


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