Network Engineer Specialist

2 weeks ago


Pasig, National Capital Region, Philippines Comcast Full time
Job Overview

Comcast Business is a leading provider of connectivity solutions to global organizations. We offer a range of services, including Ethernet, internet, and cybersecurity solutions. Our network is the largest in the nation, with 24/7 customer support.

This role is part of the Network Engineering Provisioning team, responsible for managing complex provisioning issues. The successful candidate will implement engineering requests for circuit orders, track network inventory, and work with cross-functional groups to deliver high-quality network service.

Responsibilities
  1. Work with Field Technicians and related Engineering departments to maintain communications regarding work orders/projects.
  2. Coordinate efforts to resolve issues so all orders are completed in a timely fashion.
  3. Schedule Test and Turn Up service with Field Operations.
  4. Create and/or update network circuits in the Engineering database and modify circuit layout designs with IP assignments and CLLI codes.
  5. Regularly update Project Management with issues/progress status.
  6. Provide support for escalated or Tier 4 field operations nationwide.
  7. Gather information such as CLLI codes, IP addresses, and Visio drawings.
  8. Maintain regular, consistent attendance and be flexible with schedule and amenable to overtime and holidays if needed.


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