Global Finance and Strategy Leader

7 days ago


Manila, National Capital Region, Philippines Zendesk Full time
About the Position

We are looking for an exceptional finance leader to join our team as Director of FSS Finance and Strategy at Zendesk. As a key member of our leadership team, you will be responsible for crafting our financial future, driving strategic initiatives, and promoting a culture of innovation and excellence.

Your primary responsibilities will include:

  • Leading the FSS Finance and Strategy team, comprising Source to Pay teams;
  • Creating impactful analyses, reports, and presentations on financial and operating metrics;
  • Collaborating with Global Process Owners to drive operational excellence;
  • Evaluating and refining financial models and forecasts across Finance & Strategy teams;
  • Designing standard reporting packages for internal stakeholders;
  • Identifying areas for process improvement and automation;
  • Establishing Key Performance Indicators and monitoring team performance;
  • Mentoring and developing team members, addressing conflicts, and recommending performance improvement plans;
  • Developing Career Development Plans for team members and tracking progress;
  • Preparing comprehensive business continuity plans to ensure seamless operations.


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