SAP QM Functional Expert

6 days ago

Manila, National Capital Region, Philippines Manila, Philippines Full time

About the Role

We are seeking a highly skilled SAP Quality Management (QM) expert to lead and support SAP QM implementations, rollouts, and enhancements in Manila, Philippines. The ideal candidate will have 6 to 9 years of hands-on experience in designing, configuring, and implementing SAP QM solutions.

Key Responsibilities

  • Lead and execute SAP QM implementations, rollouts, and enhancements across procurement, manufacturing, and returns/complaints processes.
  • Configure and support inspection processes, including Goods Receipt Inspection, In-Process Inspection, Final Inspection, Stock Transfer Inspection, and Recurring Inspection.
  • Manage Batch Classification, Batch Management, and Quality Info Records.
  • Oversee Quality Notifications for internal problems, vendor defects, and customer complaints, leveraging Action Box and Function Modules to trigger workflows.
  • Handle Quality Certificates (Inbound & Outbound) and ensure compliance with quality standards.
  • Provide end-to-end support for incident resolution, service requests, and enhancement requests related to SAP QM.
  • Ensure seamless SAP QM integration with MM, PP, SD, PM, and WM modules.
  • Analyze and optimize Cost of Poor Quality (COPQ) through effective QM strategies.
  • Support Engineering Change Management, Document Management, and S/4HANA transformations (preferred).
  • Utilize Solution Manager, ARIS, MS Visio, and Application Lifecycle Management (ALM) tools to support project execution.
  • Work with handling unit management/EWM for efficient warehouse and logistics processes (preferred).
  • Develop and execute test plans related to SAP QM processes.
  • Prepare and review QM Functional Design Specifications to ensure clear technical documentation.
  • Lead cut-over planning and hyper-care support during project go-lives.
  • Support business users in creating training documents during integration testing.
  • Provide ongoing training and knowledge transfer to end-users and project teams.
  • Lead and mentor a small team of 3 to 5 SAP QM consultants across multiple locations.
  • Foster collaboration across cross-functional teams, ensuring alignment with business and IT stakeholders.
  • Drive team commitment and effective communication within a hybrid work setup.

Qualifications

  • 6 to 9 years of hands-on experience in SAP Quality Management (QM), including configuration and implementation.
  • At least 3 full-cycle SAP QM implementation/rollout projects with a full scope (procurement to returns/complaints).
  • Strong expertise in inspection lot approval, results recording, defects recording, and usage decision with digital signatures.
  • Experience with batch classification, batch management, and quality notifications.
  • Deep understanding of SAP QM integration with MM, PP, SD, PM, and WM.
  • Ability to lead a team of 3 to 5 consultants across multiple locations.
  • Strong skills in SAP QM Functional Design Specifications, test execution, cut-over planning, and hyper-care production support.
  • Excellent verbal and written communication skills, with the ability to express complex technical concepts in business terms.
  • Strong cross-functional project team experience with the ability to drive collaboration and alignment.
  • Experience with Engineering Change Management, Document Management, and S/4HANA is a plus.
  • Hands-on experience with Solution Manager, ARIS, MS Visio, and ALM is an added advantage.
  • Experience with SAP QM and Handling Unit Management/EWM is a plus.

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