Tech Career Advancement Specialist

2 days ago

Dasmariñas, Calabarzon, Philippines Hr1001 Full time

We are seeking a highly motivated Technical Support Representative to join our team at iQor Cavite. This role is ideal for individuals who are passionate about providing exceptional customer service and have a strong background in technical support.

About the Role

As a Technical Support Representative, you will be responsible for resolving customer queries and issues in a timely and professional manner. You will work closely with our customers to understand their needs and provide solutions that meet their expectations.

Key Responsibilities:
  • Provide technical support to customers via phone, email, or chat
  • Resolve customer complaints and issues in a timely and professional manner
  • Work closely with customers to understand their needs and provide solutions that meet their expectations
  • Collaborate with internal teams to resolve complex issues and improve overall customer experience
What We Offer

iQor offers a competitive salary of $40,000 per year, plus benefits and opportunities for career advancement. Our company culture values diversity, equity, and inclusion, and we strive to create a workplace that is supportive and inclusive of all employees.

Requirements

To be successful in this role, you will need:

  • A minimum of 6 months of technical support experience
  • Excellent communication and problem-solving skills
  • The ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong technical knowledge and ability to learn new technologies quickly
Benefits

iQor offers a range of benefits to support the health, wellness, and financial security of our employees. These include:

  • Medical, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Generous paid time off and holidays
  • Professional development opportunities and training
About iQor

iQor is a leading provider of business process outsourcing (BPO) services, dedicated to delivering exceptional customer experiences for clients across various industries. With a global presence and a commitment to innovation, iQor empowers its employees to grow and develop their careers in a dynamic and supportive environment.

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