Learning Experience Developer

12 hours ago


Pasig, National Capital Region, Philippines First Maritime Shared Services, Inc. Full time
Training Manager Job Overview

At First Maritime Shared Services, Inc., we are seeking a Training Manager to develop and implement training programs for our technical support team. This role focuses on enhancing the skills and knowledge of our team to provide excellent customer service and technical support. The ideal candidate will design and deliver training modules on our services, assess training needs, and evaluate training effectiveness.

Key Responsibilities:
1. Develop and implement training programs to enhance the skills and knowledge of our technical support team.
2. Assess training needs and develop a curriculum to meet the needs of our team.
3. Monitor and evaluate the effectiveness of our training programs.
4. Collaborate with HR and department heads to identify skill gaps and develop training solutions.
5. Keep training content up-to-date with industry trends.

Qualifications:
• Bachelor's degree in Education, HR, or a related field.
• Over 5 years of experience in training management, preferably in the telecom industry.
• Strong communication and instructional design skills.
• Ability to work independently and as part of a team.

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