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Quality Assurance Director

2 weeks ago

Angeles City, Central Luzon, Philippines TP Full time
Job Overview

The Senior Quality Assurance Leader will be responsible for ensuring the highest level of customer satisfaction through quality monitoring and coaching.

Key Responsibilities:

  • Maintain quality standards by evaluating and documenting employee performance.
  • Provide expert advice on quality processes and procedures.
  • Supervise and mentor junior staff members.
  • Collaborate with senior management to drive business growth and improvement.

Requirements:

  • Bachelor's degree in a related field or equivalent experience.
  • At least 2 years of experience in a leadership role.