
Receivables Specialist
2 days ago
We are seeking a highly skilled Accounts Receivable Representative to join our team. This individual will be responsible for securing revenue generated by the sales organization, building strong customer relationships, and fostering positive interaction with customers.
About the Role- Contact business-to-business (B2B) customers via phone, email, or fax to discuss outstanding invoices and billing issues.
- Manage a collections portfolio ranging from 300 to 600 accounts, focusing on Canadian and/or US territory of accounts.
- Negotiate customer payment terms as needed based on assessment of account status to ensure maximum payment recovery.
- Develop and maintain relationships with customer accounts and champion Softchoice's receivable policy.
- Work with internal sales reps to proactively troubleshoot payment issues.
- A completed college diploma in Accounting or Finance, or related experience.
- Two to three years of experience in corporate (B2B) collections, focusing on medium to enterprise-level customers.
- Experience with the Accounts Receivable escalation process and taking initiative to resolve account issues.
- A good understanding of fundamental accounting principles.
- Intermediate Microsoft Word and Excel skills.
- Excellent verbal and written communication skills.
- Similar experience managing a portfolio of accounts.
- We offer meaningful work and opportunities for career growth.
- Our team members have two paid volunteer days per year to give back to a cause of their choice.
- We have raised over $3 million through Softchoice Cares, our grassroots fundraising initiative.
- Premium HMO
- Holistic Employee Experience
- Rewards and incentives
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