Solutions Architect Leader

14 hours ago

Paranaque City, Calabarzon, Philippines beBeeSolution Full time ₱1,362,500 - ₱1,825,000
Job Description

The Senior Solutions Specialist is a critical role responsible for assisting Implementation project teams to deliver Dayforce configuration that follow best practices.

  • Confirm, gather, understand and document customer requirements
  • Consult customers on various options to address business requirements by:
    • Leveraging best practices
    • Considering downstream effects of configuration choices
    • Applying deep understanding of data flow in Dayforce and 3rdparty applications
    • Considering product performance and cloud resources to optimize solutions
  • Write SQL code to identify, troubleshoot and fix data as well as configuration issues in the customer's Dayforce instance
  • Understand, troubleshoot and modify XML and XSLT code
  • Project Management
    • Create and follow a project plan using effort estimation, outline action items, measure progress, make adjustments and follow the plan through to completion
    • Provide customers with significant and timely updates
    • Prioritize and manage multiple projects for a customer and maintain strong relationships
  • Collaborate with customers, Ceridian contacts and 3rd party vendors to conduct thorough testing to deliver a complete and high-quality solution
  • Use negotiation and conflict resolution skills to drive projects to successful resolution
  • Recommend continued product enhancements
  • Support the Solutions Team by
    • Providing mentorship and high-quality training materials
    • Providing solution oversight for projects
    • Create, document and optimize team processes
  • Understand and adhere to internal business processes to champion customer success
  • Demonstrate product expertise/knowledge of the Dayforce applicationand how various modules interact with and affect each other
  • Collaborate with Product Management, Development, Implementation and Support teams to identify gaps, implement processes and tooling initiatives to improve implementation quality
  • Use negotiation and conflict resolution skills to drive projects to successful resolution
  • Recommend continued product enhancements
  • Support the Solutions Team by
    • Providing mentorship and high-quality training materials
    • Providing solution oversight for projects
    • Create, document and optimize team processes

Skillful individuals who can work independently and collaboratively are required for this position. The ideal candidate should have technical knowledge of programming, HTML, Microsoft Server Technology, XML, and XSLT, along with experience in support, consulting, and/or project management specifically in the HCM space.

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