Customer Service Advocate

1 day ago


San Juan, National Capital Region, Philippines beBeeCustomer Full time ₱1,200,000 - ₱1,500,000
Job Overview

We are seeking an exceptional customer service representative to provide world-class support to clients across the globe. As a key member of our team, you will be responsible for delivering top-notch service via phone and resolving complaints in a timely and professional manner.

This role involves serving as the primary point of contact for customers, addressing their inquiries and guiding them through solutions. You will also maintain a thorough understanding of our products and services to effectively assist customers.

To succeed in this position, you must possess excellent communication skills, be able to work within defined hours with flexibility needed on weekends and holidays, and have a strong ability to document customer interactions and transactions accurately.

Key Responsibilities:
  • Provide world-class customer service by addressing inquiries and guiding customers through solutions.
  • Maintain thorough understanding of products and services to effectively assist customers.
  • Accurately document customer interactions and transactions across all tools/platforms.
Requirements:
  • Bachelor's degree or equivalent.
  • Good communication skills.
  • Ability to work within defined hours with flexibility needed on weekends and holidays.
  • Dual monitor, i5 processor, Windows 10, 50 mbps internet connection, USB-headset, camera required for WFH setup.


  • San Juan, National Capital Region, Philippines beBeeCustomer Advocate Full time ₱50,000 - ₱80,000

    Key ResponsibilitiesThe Senior Customer Experience Representative plays a pivotal role in delivering exceptional customer service by collaborating closely with the supervisor and support team.This position is responsible for ensuring every customer interaction is handled with care, professionalism, and a commitment to excellence.Manage customer emails and...


  • San Juan, National Capital Region, Philippines beBeeRepresentative Full time ₱25,200 - ₱32,000

    Job DescriptionThis full-time permanent position involves working as a Customer Service Representative in an overnight, work-from-home environment.


  • San Juan, National Capital Region, Philippines beBeeCustomer Full time $600,000 - $1,000,000

    Apollo.io is a leading go-to-market solution for revenue teams. The company helps sales and marketing professionals find accurate contact information and automate the outreach process.Job DescriptionWe are looking for a high-performing Customer Advocate who can drive revenue through live chat interactions. This role involves identifying buying signals,...


  • San Juan, National Capital Region, Philippines beBeeCustomer Full time ₱350,000 - ₱650,000

    Customer Service Representative PositionWe are seeking a highly skilled Customer Service Representative to join our organization. The successful candidate will be responsible for providing exceptional customer service, resolving customer tickets efficiently, and ensuring the continued support and success of our customers after implementing our HR...


  • San Juan, National Capital Region, Philippines beBeeSupport Full time ₱30,000 - ₱50,000

    Customer Support SpecialistJob OverviewThis role involves interacting with customers via chat, email or phone to provide support and resolve their queries.The ideal candidate will have a strong communication skillset and be comfortable working independently.A high level of product knowledge is also required, particularly in relation to Shopify and...


  • San Juan, National Capital Region, Philippines beBeeTechnical Full time $40,000 - $65,000

    Job OverviewThe Technical Support Specialist role is an integral part of our support team, dedicated to delivering solutions and assistance to customers and colleagues alike. Reporting directly to a Technical Team Lead, this position plays a vital role in upholding the highest standards of customer satisfaction.Key ResponsibilitiesResolve customer inquiries...


  • San Juan, National Capital Region, Philippines beBeeCustomerSupport Full time ₱4,500,000 - ₱6,000,000

    About UsWe are on a mission to empower businesses with easy access to digital payments.Our platform helps thousands of merchants bring their business dreams to life by providing no-code e-commerce plugins and affordable credit card readers.We are expanding rapidly across the globe and seeking a talented Customer Support Specialist to join our team.The...


  • San Juan, National Capital Region, Philippines beBeeAdviser Full time $7,800 - $10,800

    ">Job Title: 'Remote Student Advocate'">">Overview">We are seeking a highly organized and detail-oriented individual to serve as a key member of our team. As a Remote Student Advocate, you will be responsible for providing exceptional support to students and families, ensuring seamless communication between clients and departments.">The ideal candidate will...


  • San Juan, National Capital Region, Philippines beBeeCustomerSupport Full time ₱35,000 - ₱55,000

    Highly skilled and empathetic professionals sought for a dynamic role that involves providing an outstanding customer experience.This is a key position responsible for representing the brand online at all times, ensuring every customer feels heard and valued.As part of our team, you can expect:To work with one of the fastest-growing and most innovative...


  • San Juan, National Capital Region, Philippines beBeeCustomer Full time ₱300,000 - ₱500,000

    Job OverviewWe redefine customer connection for e-commerce brands.Key ResponsibilitiesAnswer customer inquiries with clarity and professionalism.Recommend products, identify opportunities to upsell or cross-sell, and assist with purchase decisions.Handle order, shipping, tracking, return, and refund questions efficiently and accurately.Deliver personalized...