
Client Implementation Manager
1 day ago
- Lead new client onboarding for mid/large-sized clients during the initial 60 to 90 days.
- Define and maintain the implementation program for small to medium clients, including timeline, stakeholders, and key deliverables.
- Own the end-to-end implementation process for assigned accounts, ensuring successful software adoption and training.
- Set accurate expectations with clients and internal stakeholders.
Job Requirements
- At least 3 years of customer-facing implementation experience, preferably in a SaaS company or in-house payroll management.
- Payroll experience with US payroll, either in an implementation role or in-house management.
- Basic spreadsheet/database skills with ability to learn quickly.
Workstream is a mission-driven company building a comprehensive HR, payroll, and hiring platform for managing the hourly workforce. We aim to serve this underserved market with technology. Our customers include leading brands and we are a high growth series B company expanding our product portfolio.
We offer a range of benefits including permanent remote work, pay wired directly to your bank account, and a monthly stipend.
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