Digital Transformation Workforce Strategist

1 week ago

Pagadian, Zamboanga Peninsula, Philippines beBeeWorkforce Full time ₱4,000,000 - ₱6,000,000

Deep Blue Company seeks a Workforce Planning and Analytics professional to drive operational performance and enhance decision-making capabilities.

Job Description

We are looking for a highly skilled individual to provide strategic guidance and support in workforce management, allocation, forecasting, scheduling, reporting analysis, and utilising business intelligence tools.

  • Analyse workforce data to identify trends, gaps, and opportunities for improvement using metrics to assess workforce effectiveness and productivity.
  • Predict work volume, handling time and staff shrinkage, and provide staffing recommendations to enhance workforce management and centre-wide performance.
  • Collect, maintain, and analyse business data, including turnover rates, employee demographics, and performance metrics, ensuring data integrity and accuracy.
  • Collaborate with the Analytics Team to create and present reports and dashboards to stakeholders highlighting key workforce metrics, insights, and recommendations for action.
  • Proactively analyse inputs and oversee implementation of continuously improved forecasts and plans, measuring performance, identifying opportunities, and providing recommendations on how to achieve Key Performance Indicators (KPI) metrics.
  • Create, maintain, and distribute reporting and plans to guide various teams within the organisation to success and add value to the broader organisation.
  • Research and recommend performance and efficiency improvement processes and changes.
  • Utilise Power BI experience and solid knowledge of workforce and business intelligence concepts and tools to deliver reporting solutions, data analytics, and decision support to business leaders.
  • Partner and collaborate with stakeholders to deliver data and reporting solutions that enable the business to meet or exceed customer and organisational expectations.
  • Accountable for accurate and timely execution of ad-hoc, routine, and project-oriented business metrics and reporting needs.
Key Skills and Qualifications

The ideal candidate will possess excellent critical thinking skills, be able to serve as a change champion, and encourage team members to find innovative ways of meeting business demands. They should also have:

  • Highly proficient in Excel and overall MS Suite products, including Power BI.
  • Familiarity with or understanding of Sales system, CRM and phone system.
  • Bachelor's degree in a technical or business discipline or related experience preferred.
  • Minimum of 5 years of experience in workforce management, reporting analysis, business intelligence, or related field.
Working Arrangements

This role works mostly in a remote setup. To be considered for this opportunity, you must be able to demonstrate your home working environment meets the following requirements:

  • A conducive home office free from noise and distraction.
  • Main internet: wired internet of at least 50mbps.
  • Reliable back-up internet: at least 10mbps speed.

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