IT Support Specialist

1 week ago


Pasig, National Capital Region, Philippines Nityo Infotech Full time
About Us

Nityo Infotech is a dynamic and forward-thinking company that values innovation and excellence. We are dedicated to providing top-notch IT services to our clients.

Job Summary

We are seeking a highly skilled and experienced IT Helpdesk professional to join our team. The successful candidate will be responsible for providing technical support and assistance to our clients, ensuring their IT systems run smoothly and efficiently.

Key Responsibilities
  • Provide expert-level technical support via telephone and email
  • Troubleshoot computer, printer, and network-related issues
  • Familiarize yourself with client-server environments and data center operations
  • Leverage your knowledge of Office 365, Windows 10, and Windows 11
  • Analyze and resolve complex IT problems using advanced troubleshooting techniques
Requirements
  • Minimum 3 years of experience in IT field
  • Prior experience in network administration or equivalent desired
  • Bachelor's degree in Computer Science, Information Technology, or related field preferred
  • Excellent verbal and written communication skills
  • Ability to learn new skills quickly and adapt to changing IT landscape


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