Executive Director of Client Services
2 days ago
The Client Services Director role is a pivotal position within KMC Solutions, driving the success of our business through exceptional client relationships and service delivery.
Key Responsibilities- Led a team of professionals in managing service delivery and account management, ensuring seamless execution and maximum client satisfaction.
- Built and maintained strong relationships with key clients, providing strategic solutions to drive growth and retention.
- Served as the primary point of contact for client escalations, ensuring timely and effective resolution.
- Developed tailored strategies to meet client objectives, optimizing their operations and enhancing their business performance.
- Managed the profit and loss of assigned verticals, planning budgets and executing cost-efficient projects.
- Provided industry insights during business reviews, enhancing client confidence and partnership value.
- Undertook initiatives to improve Account Management performance, delivering creative solutions and ensuring customer satisfaction.
- Delivered presentations to internal stakeholders and client executives, assessing service performance and identifying growth opportunities.
- Completed administrative tasks, monitoring and assessing the efficiency of client service processes.
- Oversaw the development of the Client Services Team's skills, leadership, and business acumen.
- Fostered a well-defined Communication and Engagement model, ensuring team members understood business performance and client needs.
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Executive Director of Client Success
3 days ago
Manila, National Capital Region, Philippines Gratitude Philippines Full timeClient Account Services Director Job SummaryWe are seeking an experienced Client Account Services Director to join our team at Gratitude Philippines. This role requires strong leadership skills to manage a team that collects onboarding documentation, conducts AML and KYC checks, and performs account activations.This executive will be responsible for leading...
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Client Services Director
4 days ago
Manila, National Capital Region, Philippines PRecious Communications Pte Ltd. Full timeJob OverviewPRecious Communications Pte Ltd is seeking a highly skilled and experienced Client Services Director to lead our client-facing team. The successful candidate will be responsible for managing multiple client accounts, developing strategic communication plans, and providing exceptional customer service.Key Responsibilities:Manage client...
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Director of Client Account Services
4 days ago
Manila, National Capital Region, Philippines Gratitude Philippines Full timeJob DescriptionThe Client Account Services Director role is a critical part of the client onboarding process for nearly every DTCC business line. This position primarily focuses on non-RDS services, which includes Repository & Derivatives Services.This executive will lead all aspects of a team that works with clients to collect necessary onboarding...
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Client Relationship Director
4 days ago
Manila, National Capital Region, Philippines Wipro Technologies Full timeJob DescriptionThe Client Relationship Director is responsible for building and maintaining strong relationships with key clients. This includes developing and executing client engagement strategies, providing exceptional customer service, and identifying opportunities to grow revenue and expand services.
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Client Services Director
16 hours ago
Manila, National Capital Region, Philippines Cepat Kredit Financing Inc. Full timeWe are looking for a Client Services Director to manage and direct client-facing teams to ensure exceptional customer service.Key ResponsibilitiesDevelop and implement client service strategies to achieve business objectives.Manage and direct client-facing teams to ensure targets and deliverables are achieved.Establish work standards, performance measures,...
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Executive Director
4 days ago
Manila, National Capital Region, Philippines Nityo Infotech Services Philippines Inc. Full timeJob Description:The Managing Director role is responsible for overseeing the company incorporation process and facilitating consultants with information for company incorporation, operationalization of delivery team ramps up as per the agreed staffing model, and managing multiple service desk teams across different clients as well as shared service delivery....
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Manila, National Capital Region, Philippines Gratitude Philippines Full timeAbout the RoleThe Client Account Services Director plays a pivotal role in the client onboarding process, focusing on non-RDS services. This position requires strong leadership skills to manage a team that collects onboarding documentation, conducts AML and KYC checks, and performs account activations.This executive will be responsible for translating...
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Director of Client Relationships
4 days ago
Manila, National Capital Region, Philippines NICE Full timeJob DescriptionThe Director of Client Relationships is a critical role that requires a unique blend of leadership, communication, and problem-solving skills. As a key member of our senior leadership team, you will be responsible for driving business growth through strategic client relationships and partnerships.You will lead a team of professionals who...
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Client Engagement Director
4 days ago
Manila, National Capital Region, Philippines NICE Full timeLeadership OpportunityThe Client Engagement Director is a leadership role that requires a seasoned professional with a proven track record of driving business growth through strategic client relationships and partnerships. As a key member of our senior leadership team, you will be responsible for leading a team of professionals who deliver exceptional...
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Director of Client Success
4 days ago
Manila, National Capital Region, Philippines Globe Telecom Full timeGlobe Telecom, Inc. (Globe) is the leading Telecommunications company in the Philippines and the purveyor of the Filipino digital lifestyle.We want to enrich lives through communications by simplifying technology, so that we bring customers closer to what matters most.Our Mission: Create wonderful experiences for people to have choices, overcome challenges,...
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Executive Director
4 days ago
Manila, National Capital Region, Philippines Citigroup Business Process Solutions Pte. Ltd. Full timeCitigroup Business Process Solutions Pte. Ltd. offers a unique opportunity to lead our Securities Services Operations team as an Executive Director. As a seasoned professional, you will be responsible for driving the seamless delivery of activities associated with Securities Services in Philippines.Key responsibilities include ensuring that all operations...
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Executive Director of RCM Services
4 days ago
Manila, National Capital Region, Philippines Clevr OPC Full timeAre you a results-driven professional looking for a new challenge? Do you have a passion for operational excellence and business growth?Clevr OPC is a leading executive search firm specializing in finding top talent for key roles such as the Senior Director / AVP - Operations (Revenue Cycle Management).We are currently working with a healthcare client to...
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Client Success Director
4 days ago
Manila, National Capital Region, Philippines VML South Africa Full timeAbout the RoleThe Client Success Director is a key position at VML, responsible for leading our efforts to grow our clients' businesses. If you have a passion for driving growth and building strong relationships with clients, this could be the perfect opportunity for you.We are seeking an experienced professional who can lead cross-functional teams to...
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Executive Assistant – Australian client
3 weeks ago
Manila, National Capital Region, Philippines Eastvantage Full timeYou will be responsible for assisting with executive duties, team management support, and operational administrative tasks. You will also be a key liaison within the team, coordinating with both internal and external stakeholders. This role requires a proactive, organized, and detail-oriented professional who can juggle multiple priorities in a fast-paced...
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Client Success Director
2 days ago
Manila, National Capital Region, Philippines ASYA MEDIKA, INC. Full timeJob DescriptionWe are seeking a highly motivated sales professional to join our team as a Client Success Director. The successful candidate will have experience in delivering exceptional customer service and developing long-term relationships with clients.Key ResponsibilitiesDeliver exceptional customer service to existing clients and identify new business...
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Client Service Executive
4 days ago
Manila, National Capital Region, Philippines Probe CX Full timeAbout usProbe CX is a company that provides customer experience solutions. We partner with various organisations to deliver excellent customer service and drive their success.We're looking for a Customer Experience Executive to join our team in Eastwood, Libis, Quezon City. In this full-time role, you'll handle customer inquiries and resolve issues using...
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Executive Director of Financial Operations
7 days ago
Manila, National Capital Region, Philippines Ninja Van PH Full timeImprove Your Career with MicroSourcingWe are seeking an exceptional candidate for the role of Executive Director of Financial Operations, who will lead a team of 10 client accountants serving financial services vehicles in the U.S., Cayman Islands, Ireland, Singapore, and other offshore jurisdictions.Key Responsibilities:Develop a comprehensive strategy to...
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Client Success Executive
2 days ago
Manila, National Capital Region, Philippines Shift Data Services Inc. Full timeWe are seeking a Business Development Manager to join our team at Shift Data Services Inc. As a Business Development Manager, you will be responsible for identifying and pursuing new business opportunities, developing and executing strategies to drive growth and profitability, and building and maintaining relationships with key stakeholders and...
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Director of Client Success Initiatives
1 day ago
Manila, National Capital Region, Philippines HR Spectacles Full timeAbout the RoleWe are seeking a seasoned professional to lead our client success initiatives as Director of Client Success Initiatives. As a key member of our team, you will be responsible for formulating and executing strategic plans to ensure exceptional after-sales support.Key ResponsibilitiesDevelop and execute data-driven strategies to deliver...
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Strategic Client Outcomes Director
4 days ago
Manila, National Capital Region, Philippines Trends Group, Inc. Full timeWe are seeking a talented Strategic Client Outcomes Director to lead our customer success efforts. This individual will be responsible for developing and implementing strategic plans to drive customer adoption and retention.The director will work closely with sales accounts teams, delivery teams, partners, and other relevant resources to ensure that...