Behavioral Health Care Specialist
4 days ago
At UnitedHealth Group, we prioritize the well-being of our members and strive to deliver high-quality care. As a Behavioral Health Care Specialist, you will play a vital role in connecting individuals with the support they need to thrive.
Key Responsibilities:
- Initial behavioral health triage and assessment of members in a call center environment
- Analyzing and investigating member inquiries to provide accurate explanations and interpretations
- Assisting members in finding suitable behavioral health services and providing guidance on benefits and coverage
- Maintaining compliance with employment contracts, company policies, and procedures
Required Qualifications:
- Masters degree in a Behavioral Health field (Counseling, Psychology, Social Work, Human Services)
- 1+ years of experience in Behavioral Health with direct client contact
- Basic computer skills and ability to toggle between systems at 35-40 WPM
Preferred Qualification:
- Experience in a call center environment
Diversity and Inclusion: We believe that diversity creates a healthier atmosphere, and we are committed to equal employment opportunities for all qualified applicants.
EEO Statement: UnitedHealth Group is an Equal Employment Opportunity employer and welcomes applications from diverse candidates.
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