Operations Team Leader

3 days ago


Calamba, Calabarzon, Philippines Alfamart Trading Philippines, Inc. Full time
About Us

Alfamart Trading Philippines, Inc. is a leading Super Minimart chain in the Philippines, dedicated to serving local communities and neighborhoods.

We are looking for a skilled Operations Supervisor to join our dynamic team. As an Operations Supervisor, you will be responsible for ensuring the efficient and profitable operation of assigned stores.

  • Manage daily store operations within your assigned area
  • Supervise and guide a team of professionals to maximize revenue
  • Create a safe and positive work environment for operations personnel
  • Ensure customer satisfaction by delivering timely and quality services
  • Analyze expenses and sales income, identifying opportunities for cost-effectiveness and profitability
  • Assist in interviewing, recruiting, and training operations personnel
  • Train store personnel on daily responsibilities, promotions, and customer service
  • Evaluate the performance of store leaders and develop career plans
  • Ensure all policies and procedures are followed by all store personnel
Requirements
  • Bachelor's degree in Hotel and Restaurant Management, Business Administration, Operations Management, Entrepreneurship, or a related field
  • At least 1-2 years of working experience in food and manufacturing companies, fast-moving consumer goods, convenience stores, and the restaurant industry
  • Exceptional interpersonal skills, attention to detail, problem management, and time management
  • Familiar with SWOT Analysis, Forecasting, Sales, and Cost Analysis
  • Background in Manpower Planning and Scheduling
  • Strong leadership and customer management abilities


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