Customer Service Representative

1 month ago


Taguig, National Capital Region, Philippines RecruiterPH Full time
Job Description

As a Customer Care Specialist at RecruiterPH, you will be responsible for providing exceptional customer support to our clients. Your primary focus will be on processing e-commerce orders, addressing inquiries and requests from both business-to-business and direct-to-consumer clients, and providing timely and accurate support.

Key Responsibilities:
  • Process e-commerce orders efficiently and accurately.
  • Address client inquiries and requests in a professional and timely manner.
  • Communicate complex customer/vendor issues effectively.
  • Collaborate with the Customer Care Team to provide seamless support.
Required Skills:
  • Minimum 2-3 years of experience in customer service support in an online, B2B, or DTC environment.
  • Associate degree or equivalent work experience in a BPO setting.
  • Intermediate to advanced computer skills.
  • Excellent knowledge of Microsoft Office products.
  • Knowledge of CRM software systems such as Salesforce/Service Cloud is a plus.


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