
Sales Deal Support Specialist
24 hours ago
Job Title: Sales Operations Coordinator
This role focuses on transactional deal support and administrative tasks. The ideal candidate will have a strong attention to detail, accuracy, and consistency in work, as well as the ability to manage multiple tasks and meet deadlines in a fast-paced environment.
- Review incoming deals for accuracy;
- Confirm transactions adhere to revenue recognition policies and operational guidelines;
- Handle contract amendments, such as billing address changes and term extensions;
- Maintain data integrity in Salesforce CPQ by identifying and correcting quote or contract discrepancies;
- Enter and update deal data points accurately in Salesforce and related systems;
- Monitor our internal Slack deal support hotline channel and route requests appropriately;
- Support customer-facing teams by answering transactional questions and inputting deals information;
- Meet defined SLAs and service standards to support timely and accurate bookings and resolutions;
Requirements include a Bachelor's degree or equivalent experience, 1+ year of experience in data entry, sales support, customer service, or operations, familiarity with Salesforce, Microsoft Suite and Adobe tools, and strong communication skills in English at a professional level.
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