Configuration Management Engineer
6 days ago
We are seeking an experienced Product Configuration Specialist to join our team at weSource Management Consultancy Firm.
Job Description:
- The Product Configuration Specialist will be responsible for configuring Work Management and ALM solutions, managing product updates, and resolving technical issues.
Key Skills:
- Configuring Work Management and ALM solutions.
- Managing product updates.
- Resolving technical issues related to product configuration.
- Collaborating with development teams.
- Designing procedures for system troubleshooting and maintenance.
- Providing Level 2 technical support.
Requirements:
- Work experience as a Configuration/Customization Engineer or similar software engineering role.
- Proven experience with Wrike, Adobe Workfront, Atlassian JIRA or similar.
- Working knowledge of databases and SQL.
- General understanding of technical solutions, data, and architecture.
- Experience working and communicating with both business users and technology teams.
- Experience working with Agile processes.
- Demonstrable problem-solving skills.
- Detail-oriented.
- Able to prioritize and manage own time within a fast-paced environment.
- Able to work independently.
- Exceptional written and verbal communication skills.
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